Hacer uso de la garantía

All Jocca products have the recognition and protection of the legal guarantee of conformity according to current legislation. To make use of this guarantee you must keep the purchase receipt, and you can fill out this form to have access to our Technical Assistance Services.

Product title
Where to buy the product?
You can find the serial number on the box or packaging near the barcode
Date of product acquisition
To whom we should address the communication in case of need to make use of the guarantee
Address where we must pick up the product in case of need to make use of the guarantee
City to which we must pick up the product in case of need to make use of the guarantee
Postal code to which we must go to look for the product in case of need to make use of the guarantee
Province to which we must go to look for the product in case of need to make use of the guarantee
Telephone to provide to the transport so that you can be contacted in case of collection or delivery if the use of the guarantee is needed
Email address with which we can contact you in case of need to use the guarantee
    Legible photo or scan in good condition of the document where the article, date and place of acquisition appear. It can be a ticket, delivery note or invoice.
    Breve descripicón del fallo observado
      Foto o vídeo dónde se pueda ver el estado actual del producto
      Check it only if you want to receive commercial information from the Jocca brand

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      You can expand the information in the following links: Privacy Policy More information about the guarantee
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